Privacy Policy

General Overview

This Privacy Policy works together with the Terms and Conditions and Cookie Policy to explain how personal data is gathered, stored, and processed on the website. We are fully committed to managing all information in a fair, transparent, and lawful manner in line with the General Data Protection Regulation. The platform is strictly for individuals aged 18 and over, and we never knowingly collect data from minors. Any such information discovered is handled immediately according to legal requirements.

About the Operator

The website is owned and operated by N1 Interactive Ltd, a company incorporated in Malta with registration number C 81457. As the data controller, we are legally required to process player information to deliver gaming services and fulfill regulatory obligations. A dedicated Data Protection Officer oversees compliance and serves as the main point of contact for all privacy questions or requests.

Information We Collect

During registration and throughout use of the platform, we gather personal details such as your full name, date of birth, address, email, phone number, payment information, and identity verification documents. Technical data including your IP address, browser type, device specifications, and login activity is collected automatically. We also obtain gameplay records, transaction details, and relevant information from trusted third parties when required for verification, anti-money laundering checks, or responsible gaming support.

All personal data is categorized into groups such as identity, contact, financial, transaction, technical, usage, and marketing information. Special categories of data are processed only when strictly necessary to meet legal obligations, for example in responsible gaming assessments or document verification.

How We Use Your Personal Data

Your information allows us to open and manage your player account, handle deposits and withdrawals, deliver the requested gaming services, and carry out essential fraud prevention and security measures. It is also used to ensure compliance with anti-money laundering rules, monitor responsible gambling activity, and enhance the overall platform. Where you have given consent, we may send marketing communications about bonuses, promotions, and partner offers. Aggregated anonymous data is used for statistical analysis and service improvement without identifying any individual.

Legal Basis for Processing

We process personal data on the basis of several valid legal grounds: the need to perform our contract with you, compliance with legal obligations under gambling and anti-money laundering legislation, our legitimate interests in operating a secure and efficient platform, and your explicit consent where required for marketing or specific profiling activities. Every processing activity is limited to what is necessary and carried out responsibly.

Sharing Your Data

To provide our services effectively, we may share personal data with reliable third parties including group companies, game providers, payment processors, marketing partners, and regulatory bodies when required by law. Our employees who need access for account management, fraud prevention, or customer support operate under strict confidentiality agreements. We never sell your personal data, and all recipients are bound by agreements that ensure processing follows our instructions and high privacy standards.

International Data Transfers

Some service providers may be based outside the European Economic Area. When personal data is transferred to such locations, we apply appropriate safeguards such as European Commission-approved standard contractual clauses to guarantee the same level of protection required within the EU.

Data Retention and Security

Personal data is kept only for as long as needed to fulfill the original purposes or to satisfy legal and regulatory requirements, typically a minimum of five years after account closure. Strong security measures, including encryption and controlled access, protect your information from unauthorized use. We strongly recommend enabling two-factor authentication and keeping login credentials private at all times.

Your Rights

You have the right to request access to your personal data, ask for corrections or deletions where applicable, object to certain processing, request data portability, or withdraw consent at any time. You may also submit a complaint to a supervisory authority. To exercise these rights, contact our support team or the Data Protection Officer. We aim to respond to legitimate requests within one month, though complex cases may require additional time.

Contacting Us

For any questions regarding this Privacy Policy or your personal data, please reach out via email to [email protected] or through live chat. Matters specifically related to privacy can be directed to our Data Protection Officer at [email protected]. We value your trust and respond to all enquiries promptly and transparently.

By continuing to use the platform, you confirm your understanding and acceptance of these practices, which are designed to protect your personal information while ensuring a safe and enjoyable gaming experience.